GLENN E HERMAN - E-BUSINESS CONSULTANT HOME BIO NEWS RESUME GALLERY SERVICES CONTACT
RESUME
Five Point Networks, Inc.
Current CEO and Co-Founder
3/04-Present

Five Point Networks is a group of strategic thinkers that incubate and market bleeding edge web technologies and digital media properties. The first technology offering is a multi-platform video phone called XYKAST.

Software Development Management.
Hardware Solution Implementation Management.
Creative asset management and deployment.
Requirements Definition and Project Management.
Daily Company Operations.
Fundraising and Investor Relations.
Corporate Operations (both Board level and Employee level).
Financial Management and Payroll.


IBM Global Services
Senior Project Manager
5/99- 1/04

Perform program management

Planning, control, and scheduling
Provide inputs to cost-benefit and financial analyses
Establish and maintain a program management and reporting system
Perform risk management
Perform configuration management
Perform quality assurance
Establish a process improvement program & build asset library
Perform requirements management
Support organizational change management
Support communications management


Office Personnel Management
Retirement System Modernization  
11/02-Present

Retirement Systems Modernization (RSM) will provide Federal employees ready access to their Federal government retirement account information, regardless of their current agency affiliation. RSM will convert—from paper to electronic media—the historical retirement records maintained at the OPM Retirement Operations Center for the current Federal workforce, which is currently estimated at 2.7 million employees. This will allow for greater use of advanced decision tools by beneficiaries, OPM, and agency HR staff while reducing the costs of storing and managing large amounts of paper. The first phase of the 5 year development lifecycle is scheduled to launch in mid October, 2003.
 


Department of Commerce –
buyusa.com
5/02-11/02

Assumed control of project in June 2002. IBM had classified the project as troubled because of the desire of the customer to initiate legal action against IBM due to contract breach and non-performance. I began negotiations with the Department of Commerce in order to prevent the first known governmental lawsuit against IBM. During my tenure on the project I achieved:





United States Mint Online Catalog 5/00-5/02

Managed Online Catalog effort from kickoff to the maintenance and transition handoff. The online catalog project built a new US Mint electronic storefront that consisted of Websphere Commerce Suite 4.1, DB2 and Vignette. The solution was integrated into CommercialWare, a COTS Retail ERP system. The delivered system supported member account creation, cross-sell/up-sell, real-time “in stock” verification, and real-time credit card authorization. The solution was launched on September 11th 2001. This project was honored internally at IBM as the “best example of a public sector win” in 2002 and 2003.





Footlocker.com Requirements Definition Project 1/00-5/00

eVenator, whom I was already working for on the NFL Online Shop project, asked me to lead a four month exercise to produce a SOW, a requirements definition document and a detailed meta design document for a proposed scope of work that would modernize the Footlocker online stores (Footlocker, Ladies Footlocker, Kids Footlocker) into a single integrated e-commerce application. I completed this exercise on time and under budget.





NFL Shop 6/99-4/00

Managed initial requirements phase, technical scoping, hosting solution and development of the NFL Shop online catalog store.





Cox Interactive Media
E-Commerce Manager
Interactive Media Division      
5/98-1/99  

Reported directly to VP of Business Development. Generated over 100M in new revenue through revenue sharing agreements, strategic investments, ad sales.
Created, implemented and managed E-Commerce strategy for Cox's 30 Website Network. Including assessing current and future technology solutions.
Built Shopping Channel in three months equivalent to Microsoft Plaza, Yahoo! Shopping, Prodigy Shopping Network, etc.
Combined revenue potentials of click-through, percentage based on transaction and sponsorships into a coordinated new revenue stream for Cox.
Leveraged Cox's Content creation potential and turned it into sponsorship dollars.
Implemented network-wide integration of transactional opportunities into every level of the Content Offering.
Spearheaded a re-thinking of Cox's current technology infrastructure to create a more future-oriented system that could grow to include user tracking, profile building, targeted ad serving, and ultimately serve unique pages to the user based on his buying and personal profiles.




Prodigy Services
Design & Production Manager
1/95-4/98


Designed, executed and maintained Prodigy’s shopping area “Prodigy Shopping Network”. This mall utilized credit card verification, cross sell/up sell technology, registration for users, smart shopping cart technology as well as having over 50 stores with a common Checkout using the Broadvision platform.

Transformed Ad/Sales Development department and implemented new strategy bringing ad banner revenues from .06% per impression to 10% impression for all ad inventory.
Managed all technical and creative planning for Prodigy’s Entire Content Area which consisted of over 300 web sites.
Managed aggressive 65 website production schedule. Produced ahead of schedule - complete 35 sites in two months.
Worked on all advertising and co-branding deals including Amazon and American Express.
Handled all design and content creation for major third party deals, like Atlantic Records, Warner Brothers, Capitol Records, as well as the deals for Batman & Robin, Paul McCartney's Flaming Pie Album and the Fan-demonium contest.
Developed company's grass-roots level strategy for implementing transactional components into content offerings. Created most dynamic content area on Prodigy -- Perfecto: Cigars and the Good Life. This was the first totally E-Commerce enabled site, submerging transactional opportunities into EVERY level of the content offering. Integrated our vendor’s Back-end catalog system into the Cigar Site application.




Education

Hunter College
New York, NY
BA in Communications/Media Studies
Magna Cum Laude



Other Education

IBM Manager with requisite personnel and human resource training.
IBM trained in Team leadership, Project Management, Project Management Tools, Contracting in a Customer  Environment, the World Wide Project Management Method and Project Management in a Customer Environment.

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