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Five Point Networks, Inc.
Current CEO and Co-Founder |
4/05-Present |
Five Point Networks was incorporated in April 2005.
The company's goal is to build the first Web 3.0
public
communications platform for the new millennium.
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Software Development
Management. |
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Hardware Solution Implementation
Management. |
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Creative asset management and
deployment. |
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Requirements Definition and Project Management. |
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Daily Company Operations. |
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Fundraising and Investor Relations. |
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Corporate Operations (both Board level
and Employee level). |
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Financial Management and Payroll. |
| Glenn Herman Associates, Inc. |
12/03-3/05 |
Glenn Herman Associates was created in December 2003. The corporation
provides e-business consulting services to the public and
private sectors. Glenn Herman Associates brings together
the skills and experience of not only Mr. Herman, but dozens
of other industry veterans. The corporation concentrates
on the following areas:
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e-business design and implementation. |
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Federal Enterprise Architecture Consultancy. |
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Building processes and programs to
deliver tangible work products and deliverables. |
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Private and Public Sector advisory
practice. |
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Integration of legacy Systems
and online brochures into a customized e-business application. |
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Total Project/Program Lifecycle Management. |
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Complete portal services including
the leveraging of pre-existing content. |
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Technical, creative, business, financial
and sales & marketing leadership in a project
environment. |
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Team lifecycle management in a complex
customer environment. |
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Federal and private sector proposal
development strategies. |
IBM Global Services
Senior Project Manager |
6/99- 12/03 |
Office Personnel Management
Retirement System Modernization |
11/02-Present |
Retirement Systems Modernization (RSM) will provide Federal
employees ready access to their Federal government retirement
account information, regardless of their current agency affiliation.
RSM will convert—from paper to electronic media—the
historical retirement records maintained at the OPM Retirement
Operations Center for the current Federal workforce, which
is currently estimated at 2.7 million employees. This will
allow for greater use of advanced decision tools by beneficiaries,
OPM, and agency HR staff while reducing the costs of storing
and managing large amounts of paper. The first phase of the
5 year development lifecycle is scheduled to launch in mid
October, 2003.
Perform program management |
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Planning, control, and
scheduling |
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Provide inputs to cost-benefit and
financial analyses |
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Establish and maintain a program management
and reporting system |
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Perform risk management |
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Perform configuration management |
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Perform quality assurance |
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Establish a process improvement program & build
asset library |
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Perform requirements management |
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Support organizational change management |
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Support communications management |
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Coordinate and manage a three team/80
person development effort. |
Department of Commerce –
buyusa.com |
5/02-11/02 |
Assumed control of project in June 2002. IBM had classified
the project as troubled because of the desire of the customer
to initiate legal action against IBM due to contract breach
and non-performance. I began negotiations with the Department
of Commerce in order to prevent the first known governmental
lawsuit against IBM. During my tenure on the project I achieved:
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Contractual agreement that
Department of Commerce will not sue IBM. |
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Contractual agreement to a 3 month
development schedule that will improve the current application/code
performance and functionality. |
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Vast cost savings (“stopping
the bleeding”) on the IBM side (this project had
lost $4M by the time I took charge). Negotiating a 2M
dollar IBM loss into a 3M IBM T&M Contract . |
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Total replacement of IBM development
and creative team within one month. This laid the groundwork
for turning around customer opinion on IBM’s ability
to perform. |
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Applied standard PMI/SI methods and
work products to the buyUSA.com effort. This includes
implementation of a Baselined Project Schedule, Communication
Plan, Risk Management Plan, Project Issue Online Tracking
System, Formal Change Control Process and Log, Requirements
Definition, User Interface Definition, Systems Definition,
System Interfaces Definition, Package Extension Definition,
Test Plan Specification, Configuration Management Plan,
Build, and Promotion & Deployment Plan. |
| United States Mint Online Catalog |
5/00-5/02 |
Managed Online Catalog effort from kickoff to the maintenance
and transition handoff. The online catalog project built
a new US Mint electronic storefront that consisted of Websphere
Commerce Suite 4.1, DB2 and Vignette. The solution was integrated
into CommercialWare, a COTS Retail ERP system. The delivered
system supported member account creation, cross-sell/up-sell,
real-time “in stock” verification, and real-time
credit card authorization. The solution was launched on September
11 th 2001. This project was honored internally at IBM as
the “best example of a public sector win” in
2002 and 2003.
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Managed Technical and creative
teams’ mapping of those requirements to a meta-design
document and project schedule. |
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Executed against the project scheduled
and delivered the documented solution on time and on
budget. |
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During the development cycle built
a working prototype that offered proof of concept to
the Mint executives. |
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Managed the post launch maintenance
phase and work transition back into the US Mint from
IBM |
| Footlocker.com Requirements
Definition Project |
1/00-5/00 |
eVenator, whom I was already working for on the NFL Online
Shop project, asked me to lead a four month exercise to produce
a SOW, a requirements definition document and a detailed
meta design document for a proposed scope of work that would
modernize the Footlocker online stores (Footlocker, Ladies
Footlocker, Kids Footlocker) into a single integrated e-commerce
application. I completed this exercise on time and under
budget.
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Integrated legacy UNIX
catalog systems into a custom web/database application. |
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Managed design and User Interface for
cross selling, up selling and overall transactional flow
of the application. |
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Gathered all requirements (functional,
nonfunctional and business rules) into a single 500 page
document. |
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Produced 5 complete creative designs
for the new site including artwork, information designs,
cut guides, etc. |
Managed initial requirements phase, technical scoping, hosting
solution and development of the NFL Shop online catalog store.
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Enlarged initial project
scope by 2M by successfully up-selling more functions,
services and maintenance effort into the contract. |
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Integrated legacy UNIX catalog systems
into a custom web/database application. |
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Managed design and User Interface for
cross selling, up selling and overall transactional flow
of the application. |
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Managed integration of unique sales
id system that allowed customer to identify a user’s
point of entry, buying habits and pass that information
through the Back-End System to the final point of Checkout. |
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Managed a Requirements phase that would
allow customer to incorporate another 5 catalog properties
into a single unified application database, a single
unified checkout, as well as retaining unique components
to the pre-existing NFL Shop Site. |
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Managed creation and implementation
of NFL Club Sites, which were constrained stores built
off a template of the pre-existing NFL Shop Site, that
would act as team-specific shopping experiences for specific
fans, while leveraging pre-existing checkout and online
marketing technologies. This would also allow the customer
to create team specific storefronts for all 31 NFL teams
as they needed. |
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Implemented a HPW (Hot Product of the
Week) technology that allowed the customer to create
and update grouping of Product SKUs into pervasive links
that followed the User throughout the browsing experience.
An example of this would be “Jets gear under $25”. |
Cox Interactive Media
E-Commerce Manager
Interactive Media Division |
5/98-1/99 |
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Reported directly to VP
of Business Development. Generated over 100M in new revenue
through revenue sharing agreements, strategic investments,
ad sales. |
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Created, implemented and managed E-Commerce
strategy for Cox's 30 Website Network. Including assessing
current and future technology solutions. |
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Built Shopping Channel in three months
equivalent to Microsoft Plaza, Yahoo! Shopping, Prodigy
Shopping Network, etc. |
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Combined revenue potentials of click-through,
percentage based on transaction and sponsorships into
a coordinated new revenue stream for Cox. |
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Leveraged Cox's Content creation potential
and turned it into sponsorship dollars. |
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Implemented network-wide integration
of transactional opportunities into every level of the
Content Offering. |
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Spearheaded a re-thinking of Cox's
current technology infrastructure to create a more future-oriented
system that could grow to include user tracking, profile
building, targeted ad serving, and ultimately serve unique
pages to the user based on his buying and personal profiles. |
Prodigy Services
Design & Production Manager |
2/93-4/98 |
| Prodigy Internet, Prodigy
Services (ALL Web) |
10/96-4/98 |
Designed, executed and maintained Prodigy’s shopping
area “Prodigy Shopping Network”. This mall utilized
credit card verification, cross sell/up sell technology, registration
for users, smart shopping cart technology as well as having
over 50 stores with a common Checkout using the Broadvision
platform.
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Transformed Ad/Sales Development
department and implemented new strategy bringing ad banner
revenues from .06% per impression to 10% impression for
all ad inventory. |
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Managed all technical and creative
planning for Prodigy’s Entire Content Area which
consisted of over 300 web sites. |
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Managed aggressive 65 website production
schedule. Produced ahead of schedule - complete 35 sites
in two months. |
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Worked on all advertising and co-branding
deals including Amazon and American Express. |
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Handled all design and content creation
for major third party deals, like Atlantic Records, Warner
Brothers, Capitol Records, as well as the deals for Batman & Robin,
Paul McCartney's Flaming Pie Album and the Fan-demonium
contest. |
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Developed company's grass-roots level
strategy for implementing transactional components into
content offerings. Created most dynamic content area
on Prodigy -- Perfecto: Cigars and the Good Life. This
was the first totally E-Commerce enabled site, submerging
transactional opportunities into EVERY level of the content
offering. Integrated our vendor’s Back-end catalog
system into the Cigar Site application. |
Senior Producer
Prodigy Internet, Prodigy Services
(Web and Non Web) |
7/95-10/96 |
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Invented game-type applications
as well as other non-traditional types of HTML features
for the music area. Produced Multimedia and Audio
CDs. |
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Managed production of “virtual” shows,
where the online member, as well as one of the 100,000
stadium participants, could see and experience everything
via the Web with the use of “wireless LANs”,
REALAUDIO streaming and real-time uploading of HTML,
IRC chat, photos and sound. |
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Managed the design and execution of
shows and off-site presentations, utilizing advanced
sound systems, LANS, projection systems as well as video,
audio and photographic feeds. |
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Invented the “tour diary” feature
where rock bands send behind-the-scenes reports and digital
photos via FTP or e-mail. Created numerous sites for
presenting these features to members. |
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Managed production schedules and employees
involved with music projects. |
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Supervised all equipment purchasing
decisions, as well as upgrade and repair. |
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Arranged and executed celebrity chats,
both in-house, IRC and HTML-based. |
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Met with outside entities and arrange
joint ventures, leverage content deals and contract work. |
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Supervised and operated thirteen music
bulletin boards. |
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Wrote and refreshed music highlights
and write copy for Music area. |
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Represented the company at CES, COMDEX,
COLLEGEFEST, and INTERNETWORLD. |
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Project Manager for all special presentations
and events for music area. |
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Webmaster for Music and Lifestyles & Hobby
area for Prodigy |
Senior Producer
(proprietary online service)
(Senior Consultant) |
2/93-7/95 |
Built online storefronts for Sam Goodie Online Music and Columbia
House using pre-web proprietary in-house applications like
CREDO, TTOPS, and the backend TPF system.
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Developed “Communities
of Interest” on the World Wide Web, shifting the
focus from proprietary in-house development tools to
HTML. |
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Built 50 Web Sites in less than two
months. |
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Supervised over 100 external Web Page
Moderators, both technically and from a content standpoint. |
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Produced features using in-house tools,
as well as pioneering the use of sound and photos on
the Prodigy Service. |
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Created the most financially successful
bulletin board on the Prodigy service. |
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Arranged and executed high-profile
celebrity chats. |
City University of New
York
Affirmative Action Assistant
CUNY Headquarters and Hunter College. |
2 /90-1/93 |
Designed and implemented system that captured all data for
the Office of Affirmative Action. Both at Hunter College
and at the CUNY Headquarters.
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Produced all Affirmative
action documents and insured compliance with the state
and federal authorities for Hunter College. |
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Created and implemented an auditing
system at the CUNY Headquarters. Performed four year
compliancy audits on Affirmative action plans for 11
senior colleges, 6 community colleges, a graduate school,
a law school and a school of biomedical education. |
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Coordinated and managed team of auditors
and financial analysts. |
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Created workflow process that coordinated
and standardized all data collection methods and outputs
for 11 senior colleges, 6 community colleges, a graduate
school, a law school and a school of biomedical education. |
Hunter College
New York, NY
BA in Communications/Media Studies
Magna Cum Laude, 1993
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IBM Manager with requisite personnel
and human resource training. |
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IBM trained in Team leadership, Project Management,
Project Management Tools, Contracting in a Customer Environment,
the World Wide Project Management Method and Project Management
in a Customer Environment. |
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